Our goal is to conveniently provide our customers with a large selection of medical supplies, medical equipment and home healthcare products at a discounted and/or reasonable price.
"We are your one source for all your medical supply needs please visit our showroom for details"
Northwest Medical Supplies is accredited with a Gold Seal of Approval by the Joint Commission Accreditation Program
Northwest Medical Supplies, Inc. is a Durable Medical Equipment Supply Company based in Northwest Indiana. We offer a broad selection of medical equipment and supplies for all your home health care needs. We provide customized equipment and personalized services to all our clients. Our goal is to improve our client's quality of life by providing services, which are tailored or customized to the specific needs.
Northwest Medical Supplies is committed to providing excellent customer service and high quality product line within the durable medical equipment (DME) industry. We understand how difficult it can be selecting appropriate home medical equipment. We customize our client’s needs by conducting necessary evaluation on our clients criteria. This enables the client make right choice of an appropriate home medical equipment. We have earned the reputation of being one of the most respected suppliers of durable medical equipment. Because of our one-on-one approach in relating to our clients, and because of our compassion and understanding of customer needs, we have earned praises from health care professionals and customers alike. Our clients often compare our customer service to that of "others" because of our personal relationship with them. We make an extra effort to know you, your needs, and your family, and of course you also get to know us and our business family personally. We do what we do, not just because it's our job, but mainly because you count. Our slogan is "We Care 'Cause You Count!" Great care is taken to insure that every product we supply meets or exceeds your expectations. Our reputation for integrity and quality is unique. We aim to always put you first, and our friendly customer service representatives will listen and work with you to better understand your needs, and also work with your physician(s) and other health care provider(s) to ensure that you receive the proper care you deserve.
We provide complete customer satisfaction through quality service, commitment, and professionalism. We provide our services in an ethical, expeditious, and courteous manner; protecting confidential client information. We adhere to the standards, laws, policies, and guidelines set forth by HIPAA PRIVACY ACT.
We pledge to meet your satisfaction. We pledge to put you first and do all of the insurance claim forms and necessary paperwork, so that you won't pay any unnecessary money for your supplies/equipment. And we will deliver your supplies free of charge to you, on most insurance-covered items. We will assist you in coordinating necessary documentation and/or prescription from your physician to ensure insurance payment.
If you have a question about any of our products, please feel free to contact us by any means email to: firstname.lastname@example.org or contact us at 219-663-4900. We'd like to hear from you.
All of us at Northwest Medical Supplies are looking forward to having you as a customer and a friend.